AG wins settlement in tech scam case Sean P. Murphy A married couple that ran a tech support business from their Melrose home will pay $145,000 to settle a lawsuit brought by Attorney General Maura Healey that accused them of preying on seniors by charging them to fix nonexistent computer problems. Under the settlement, Shalu and Vishal Chawla, who operated Vtech Software Solutions Inc., also agreed to be barred from ever again operating any technical support companies. The couple targeted senior citizens in Massachusetts and across the country by sending deceptive pop-up ads to their computers warning seniors of viruses or other problems, and then charging them for repairs that were unnecessary, according to the lawsuit filed in 2019.