App to contact incarcerated individuals continues to have pr

App to contact incarcerated individuals continues to have problems, causing distress


JEFFERSON CITY - The Missouri Department of Corrections (DOC) uses JPay which is a website and mobile application that allows individuals to contact their incarcerated loved ones. 
When it works, the application is designed to help individuals remain in contact with friends and family while they are incarcerated. 
For many incarcerated individuals they are allowed only a certain amount of phone calls, so the service enables more frequent contact. 
"Not only do we use it to make sure they're safe, but it also helps to maintain these relationships while they're incarcerated. It helps you know, romantic relationships that helps parents and children, siblings, friends, I mean, all different kinds of relationships for those people. So it's extremely important," said Lori Curry, President of Missouri Prison Reform. 

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