Launched in July to support the mental health needs of Hoosiers during the COVID-19 pandemic, the Be Well Crisis Helpline had answered more than 6,000 calls for help by December 2020. âWhile we recognize that each of these calls is a cry for help from a Hoosier experiencing feelings of distress and anxiety, likely aggravated by the impacts of the COVID-19 pandemic, we are also comforted to know that, through the Be Well Crisis Helpline, they are connecting with someone who can listen, assess their needs, and help,â said Dr. Jennifer Sullivan, secretary of the Indiana Family and Social Services Administration. To reach a counselor, anyone in Indiana can simply call 211, enter their ZIP code, and follow the prompts to reach the Be Well Crisis Helpline.