What you need to know Author Rachel True has taken to Twitter after her iCloud was locked due to a coding error. It seems Apple's system mistook her last name for a coding prompt, and now she can't access the service. Author Rachel True has taken to Twitter after her iCloud account was locked due to what seems to be a rather strange coding mishap. It seems even the best cloud storage apps aren't infallible, as True found out in unfortunate fashion thanks to her last name: Anyone else getting this error from Apple iCloud ? In past or now? I’m 6 months deep freeze & looking for any help.