Benchmarking study confirms DeepCoding's AI reduces IT Support costs by 25% and slashes resolution times 28.1% Reduction 17.5% Increase DeepCoding's technology has been recognized by leading global management consulting firms and Global 2000 enterprises. Most recently, the company was selected from more than 70 high-growth startups to be part of the first cohort of the Deloitte Launchpad a program that helps Israeli growth-stage startups to expand their operations in the US. Sebastien Adjiman, Chief Executive of DeepCoding, said: "In the face of the COVID pandemic, the enterprise ITSM sector has seen a significant increase in cost and ticket handle time that has resulted in an unprecedented decline in employee satisfaction with IT. It is absolutely vital that the industry responds to this wake-up call, as a failure to act could have a catastrophic impact on both internal and external customer satisfaction.