100,000. The World Health Organization in the meantime is warning countries against stopping lockdowns too soon. We will take you to the press conference in washington as soon as it begins. We are expecting President Trump to speak at any moment now. Meantime, i want to bring in Romaine Bostick. You have been following the markets all day. There have been some good days, but most days have been down days. What was driving the market today . Romaine, are you there . Looks like we lost romaine. We are going to go now to the ceo of google cloud, who is joining me now on the phone. You,s, before i get to just want to show what the market has been like for google over the last month and a half. Google shares down from a peak but this has been a time of record business for you. You have seen Unprecedented Demand on google meet, your videoconferencing service. If you will, talk to us about how you have navigated a surge in demand and business as all of your own employees have had to work from home. Seens, we have extraordinary interest in our cloud offerings, our collaboration tools, meeting product, and cloud platform. We moved our employees to work from home early, recognizing this would likely be a global issue with the virus. It is an extraordinary growth in our meetings product. Just to give you a sense, 2 billion minutes of meetings per day. That is equal to thousands and thousands of years of meetings are happening in a single day every day. Pickup fromenormous people driving a secure platform, governments, hospitals, educational institutions around the world. We have people using it in peru, italy, madrid, south korea, and every state in the United States. We are seeing big growth. We are helping retailers, manufacturers, media companies, all of them transition. Now, as you said, this unprecedented surge in activity. Curious how this translates into sales. I know you are giving away google meet for free. But when it comes to g suite in general which includes meat, gmail, calendar, drive, and docs. Thomas we have seen people asking us for full enterprise support. Usingople shifting from the meeting capability to broadening the use of the broader portfolio of g suite. We are not quite there so i will not give you a forecast but we are very encouraged by the adoption. Just to give you a sense, we have grown 25 times our volume since january. Day today, we are adding millions of users incrementally every day. We are seeing lots of interests from different parts of the world. We broad brush are helping people, hospitals, governments, businesses to tackle the virus and take the burden off their workforce. Helping people drive supply chains and i. T. , infrastructure to support normas growth. We are enormous growth. We are also helping with consumer demand. We have seen retailers, for example, seeing 25, 30 times theire of black friday on ecommerce sites and in their logistic systems which run on our cloud. We are also helping the educational institution, nonprofit support, citizens working from home. And we see a huge increase in governments wanting us to help them with social services, medical testing, Scientific Research programs. An enormous number of these different activities we are doing in different parts of the world, not just the u. S. , to support people through this very difficult period of the pandemic. T competes with zoom. Zoom has gotten a lot of the mind share in the pandemic despite vulnerabilities. They recovered today. Do you feel like zoom has kind of taken the wind out of the sails for meet a little bit . Looking you do to compete and get some of that mind share on your side . Thomas we made our enterprise meetings product suite for all organizations through september. We have seen large growth in a number of industries. Health Care Organizations were worried about patient data being not secure on other platforms. Governments, we are helping the governments in italy, governments in italy, spain, the state of oklahoma. A number of places use our technology to offer social services and run the governments themselves. Theelped one of largest retailers in germany transition their workforce, over 100,000 employees, to using our meetings products so they can collaborate and keep the supply chain running. We are seeing growth in medical institutions. So a variety of different places. We are very optimistic about the growth of meet. We are seeing great interest from people. The capacity is well managed. We have plenty of capacity for people. Cityse of that, when a like new york city says we would like to offer 1. 3 Million Students distancelearning using your platform, we can provision them in a single day. We are very confident in our products. We are confident customers can use it for the same security they expect from google. We are optimistic for the future. Emily speaking of that since you mentioned g suite for education, there was a lawsuit filed yesterday that accuses google of collecting biometric childrentudents and without their permission. What is your response to that . Thomas i cannot comment on that. Google classroom and google meet both meet the required security and privacy standards. We find that contractually with many organizations. We meet the required privacy standards in many, many countries. It has been used even before the crisis in many parts of the world. So i am not going to comment on that specific question because the situation where we are working through that with the appropriate organizations. Emily now there has been a lot of stories about private Companies Working with the government to help in efforts to tackle covid19. Curious, are you working with any Government Agency to aid in their response to the virus or tracking of the virus . Thomas yes. We have helped a number of organizations. I will just give you an example. The Oklahoma State department of health. The staff can engage remotely with people who may have been exposed to the virus. We built it on a mobile app to allow people to do that. We worked with the government of spain to provide a tool for citizens to self assess if they got coronavirus infection. We helped the Australian Department of health launched its coronavirus monitoring application called the coronavirus australia application. We also helped in asia to build a platform called dr. Anywhere. It is a Telemedicine Service that runs on our cloud. And it offers consultation with locally registered doctors. Medications delivered to the doorstep. We have seen a 400 increase in volume of traffic through that. These are examples in different parts of the world. We are also doing work with many medical Research Institutions to provide them the capabilities they need. Machine learning in our platform to help further identify ways to combat the disease. Emily last question, thomas. We dont know how long this is going to last, the shutdown is going to last, the work from home guidelines will last, but you have to have some operating assumption about how long this goes on for. How long are you and your employees prepared to do all of this remotely . How long are you planning to do this remotely . Some ceos are telling us it could be six months before their employees go back to work. Thomas we work with governments in each country where we have employees to understand what the es and policies they have what the rules and policies they have on people returning to work. The first two to three weeks when the virus is detected as growing and expanding quickly in a country, most organizations ask us for Business Continuity solutions. Room that a war has been running since january with support teams, etc. , to help people transition to a work from home and Business Continuity scenario. Once you get through the first three to four weeks, you have to plan to run operations in a fundamentally different way for six or seven months. In some cases, people are worried they have to run a different way. We have seen, for example, Grocery Stores seeing huge spikes in their online systems because people are no longer going to restaurants and they have to shift the calories they consume in a different way. So we helped a number of grocers in different parts of the world build solutions. We are building out distancelearning for people. Schools are shut down. Rather than pick a date. It is not our job to pick a date. Governments will provide the guideline on that. Health care experts will provide a guideline on that. We are helping people with technology prepare for an extended period if necessary. Thomas, really great to have your perspective on all of this given how much the crowd has helped to make all this possible. Thank you so much. I want to get back to Romaine Bostick now, our cohost, for a check on the market. It was a down day today. Talk to us about the biggest movies you have been following. Romaine it could have been worse. You have a market that started off the weak positive and ended on a down note. We saw the major indices down on the day 1. 5 and on the week down 2 to 3 . When you look at the movers, it was an interesting dichotomy here. We saw some of the tech names hold up this week. The strongest sector was actually not in the normal tech that we think of, hardware or software, but it was in biotech. We saw the biotech index rise for a second straight week now. Obviously, a lot of this is people making bets on any sort of potential advancements we get with regards to a Coronavirus Vaccine as well as other health care measures, genetic testing, other things that may be an outgrowth of the crisis we are in. Up talk about names about 10 or so on the week. The, we saw some names in more traditional tech space also get bids this week. You talk about Akamai Technology up for the week. Some strong bids. And then some stalwarts like microsoft weaving higher by about 3 for the week. Onlyer ended up about 1 on the week. But most of these names as well as the chatter we have been heaving out of analysts seemed to suggest there are pockets of the market that do offer some degree of defensiveness and maybe potentially some degree of value. Emily all right. Romaine bostick, thank you so much for giving us that update. We will continue to follow. We are waiting for the press conference to start at the white house any moment now. Meantime, pressure had been on Companies Like google, like facebook, like twitter to crack down harder on misinformation in the time of the coronavirus. Especially given that it is now a matter of life and death. I want to bring in the words from someone who has been called the closest thing that Silicon Valley has two a conscience, and that is tristan harris, the president and cofounder of the center for humane technology. You recently came out with a medium post in which you prescribed something. Prescribed something that you believe they should be doing more. You said it is time for us to abandon the fiction of neutral metrics and mutual engagement that selected for the worst aspect of human nature. We need more like a thoughtful journalist, doctor, or other fiduciary agent that ks about that cares about ethics. What more do you want to see from these companies right now . Tristan yes. Thank you, emily, for having me. It is good to be back with you. The point that we made is this is the new Public Information infrastructure. If there was anything that was wrong with technology before, we are going to notice it a lot more now. Think of it as a ergonomics. If you sit in a nonergonomic chair for 20 minutes, it is not a big deal. But when you live and breathe in that chair for 10 hours a day, you notice ergonomic matters. Technology for the mentally, the Business Model that uses clicks and likes to ranks what we see has created a toxic information environment that we now know to be lifeanddeath consequences if we do not get it right. As we are now unavoidably reliant on this as i would do Public Information infrastructure, it is a public wit responsibility. The point we made in this medium piece is that technology is the only actor, the only agent in the system that can skate to where the puck is exponentially ca going to be. Especially in the developing world, they reached 3 billion people. People they can reach before the virus can. A lot of people said we dont know because the fundamental point is that our brains are not really wellequipped to see exponential curves. That is why we were so late on this phenomenon, because our ever had not natively seen expert and curves. Now that we are dealing with that, Technology Companies have a responsibility. This could be things like whatsapp saying shelter at home and user Profile Photo. 23 of your friends changed their Profile Photo to say sheltering at home. We change the photos to have a mask in front of it because western markets, Wearing Masks is not a native norm. There is a lot they can do to help save lives by changing the design choices. Emily interesting. Interesting. Now, as you say in this post, these companies should be doing more not just to inform but to persuade. Critics would say this is a slippery slope. When covid19 is over, what other views would they be pushing at us . Is it a unique situation right now . Do you see the danger that this could go too far, especially when it comes to other issues . Tristan absolutely. In a way, it example because the point i am trying to make for five years now, which is you cannot have asymmetrically powerful psychological Manipulation Technology wired up to commercial interests. Essentially, the Technology Companies have 21st Century Advertising microtargeting technology, but on coronavirus, it was deploying 20thcentury Public Service notes. I was just on the phone with dr. David navarro, who is the u. N. Envoy for ebola. He said the Public Service announcements are not working. They are boring, just facts. It does not work. Technology companies have never been neutral. On the one side of the equation, they offer nonneutral tools for advertisers. Peoples brains are completely manipulatable. Pay us money to reach them. On the other site, they will tell us in the public and government that we are a neutral platform. People are choosing on their own and we are not influencing them in any way. One of those things cannot be true. We know which is true and that is that tools are influential. They should start manipulative anyone in any direction is a notion that they should be serving the public interest. They need to prioritize that, especially when it comes to conflict with business interests. We will see such enormous consequences taking place on these platforms over the next few weeks. Imagine four weeks from now when the virus is peaking and you will see it build with posts about people who lost loved ones. That is a new and unprecedented event. The reason they need to shift this position of responsibility is we want their engineers thinking of these consequences and preempting them and getting ahead of essentially, what is the right way to present this . Instead of super saying fear and outrage and violence, look at that. These guys are riding on the streets. Having that information in the environment which is not neutral at all is basically selecting the fear processor in the human brain. This is just waking up neutrality and realizing all around they needed to do more. Already arenments using things like location data to track the virus, to help people understand who they may have been in contact with the last couple weeks if they are diagnosed as positive. Does this concern you, or is it ok because it is in the interest of Public Health . Tristan this is a very big debate. Very big and important topic. We should be very wary about the powers that are handed over to Technology Companies. It is easier to handed over that it is to ever take it back. My understanding is there is a bunch of privacy protecting efforts with Contact Tracing using bluetooth sensors and they are never stored on a centralized server but use local decentralized ways of storing the information. That is being rolled out in certain countries. We are seeing trials of that in singapore and iceland and europe is starting to just roll that out. Stanford, a team has been rolling this out. We need this infrastructure because unfortunately we cannot get people back to work without Contact Tracing. The only countries that have been able to beat the curve and flatten it dramatically and get people back to work are the ones that have implemented Contact Tracing. It should be a debate that we have to have about the power of companies. There are things. Something, fors example, to see what are the busiest hours of the store. They say 12 00 to 1 00 is the busiest time to visit so you may want to come whenever later. Those are using aggregate statistics. There may be ways to use that information to better monitor and understand hotspots where people are getting the virus, things like that. It is a very important conversation. It brings up the fact that this gives the public new infrastructure. These are the digital habitats and infrastructure that are now embedded in and lived by. You do not want a private company just running all the traffic lights on all the streets and design where streets go and parks go in the city. You want it to be a Public Works Department with a city for the people. Emily all right. Tristan harris of the center for humane technology. Fork you so much sharing your views with us. Actually, we will move on. Thank you so much. A few weeks ago, i sat down with j