Broadband switching to be as easy as moving energy firm in Ofcom plans Consumers would be able to move after just one phone call or click of a mouse 3 February 2021 • 3:20pm Switching broadband providers will become as easy as moving energy suppliers under Ofcom’s plans to speed up the process to as little as one day. The new proposals would mean consumers could move to a new firm more easily after just one phone call or click of the mouse. Currently this is only possible for those moving between providers who use the same connection network, for example BT and TalkTalk, but the plans would mean customers moving to companies like Virgin Media or Hyperoptic would also be able to benefit.