Call Abandonment Rate: Comprehensive Guide : vimarsana.com

Traditionally, the call center abandonment rate is defined as the percentage of customers that hang up before they get connected with an agent.

Related Keywords

Canada , United Kingdom , British , , Call Abandonment , First Call Resolution , Abandonment Rate , High Customer Satisfaction , Improve First Call Resolution , Assess Key Performance Indicators , Call Abandonment Rate , Call Center , Calls Handled ,