Casualty poll: What did you think about the shock death? The ED has lost an important staff member. The coronavirus-focused episode saw the Holby Emergency Department staff facing one of the toughest challenges of their careers, particularly when several staff members became ill with the virus. The episode ended in tragedy as, while Dylan Keogh (William Beck) and Jacob Masters (Charles Venn) thankfully both recovered from the virus, much-loved receptionist Noel Garcia (Tony Marshall) passed away after contracting COVID-19 - making him the first soap character in the UK to die from the coronavirus. BBC Casualty and its characters – but will you miss the kind-hearted receptionist?