Cincinnati's 911 center is implementing new call-taking prot

The first of two new protocol systems for call-takers at Cincinnati's 911 center are now in place. You may think call-takers have a script they follow or a standard set of questions, but until now that was only the case for medical emergency calls.

Related Keywords

Ohio , United States , Cincinnati , , Director Bill , Fire Priority Dispatch System , Fire Priority Dispatch , Kyle Plush ,