Click the thumbs up > CitNOW will reveal insight into the accelerated pace of digital change in the UK car retail sector since the start of the COVID-19 at AM Live Virtual 2021 – offering advice on the advances yet to come. Chief executive Alistair Horsburgh is set to reveal the findings of the automotive video specialist’s Accelerating the Digital Customer Experience research study as part of a packed agenda of seminars and workshops at the online event running across January 20 and 21. Horsburgh will host CitNOW’s AM Live Virtual 2021 presentation at 10.45am on January 21. Attendees to the free two-day event will also be able to visit CitNOW’s virtual booth at Hall 1, Stand 3, to download its latest research or live chat with team members.