by Stephen Chapman
The Co-operative Bank says it has achieved its customer growth targets, following a £15m investment from the Capability and Innovation Fund, two years ago.
In total, the bank has invested £33m in an SME mobile banking app and the launch of new services for SME customers.
“Two years ago we set about transforming our SME Banking Business with ambitious targets for customer growth and committed to a significant investment in our digital capabilities. We’re seeing the successes of that programme as the number of accounts we opened during 2020 was 62% higher when compared with accounts opened in 2019,” explained Catherine Douglas, Director of SME Banking.
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