May 25, 2021 Rise in online shopping even from infrequent online shoppers The pandemic has influenced the the way consumers live, work and socialise and shop. According to a survey by Accenture, after a year of lockdowns, 98 per cent of survey respondents in India said they made at least one change to their lifestyle that they expect will be permanent. As consumers are working from home, changing travel patterns or shopping more locally, companies will need to fundamentally rethink how they cater to the pandemic-adapted consumer, the survey report added. More than 9,650 people in 19 countries including more than 500 in India participated in this survey which stated that some of the shifts could be long term.