Council introduces sign language service to customers
The news comes as the Council celebrates being part of Deaf Awareness Week that takes place from May 3 to May 9.
The SignVideo service allows customers to make BSL and ISL interpreted video calls via their tablet, smartphone, computer or laptop.
The company’s professional interpreter will relay the call in English to a member of Council’s staff in real time on a video relay system.
Through SignVideo members of the public can contact any of Council’s receptions in Strand Road in Derry and Derry Road in Strabane, The Alley Arts and Conference Centre, The Guildhall, Visit Derry Visitor Information Centre, The Tower Museum and the Births, Deaths and Marriages Registrar Offices and avail of the interpretation service.