But also to find new more illegal ways to block spoofing and robocalls at the Network Level. Robocallers generated unwanted 26 billion calls that reached americans mobiles phones. Land lines are included, 48 billion. Oars to in maine alone our residents an astonishing 93 last year. Ocalls calls to average of 73 in our state. So far this year scammers are on generate more than 58 billion unwanted illegal rodeo targeting american consumers. Hese scammers overwhelmingly are initiated offshore, using new technology to perpetuate their schemes. A practice focus on called spoofing. This allows scammers to mask heir identity by replacing the caller i. D. Tied to their actual with one that fits their story. Irs i would say or the local Sheriffs Department pop caller i. D. , they the phone. Bly answer also worried, and also easily hustled into doing demand. The scammers with the emergence of the modern voiceover internet protocol voip, federal can call centers om anywhere in the world, as far from american law possiblynt as they can get in a voice to hide their identity while generating robocalls at a very low cost. Called on the business communities to Work Together more aggressively to stop from using voip and other technologies to facilitate fraud. The u. S. Telecom developed a rogram to identify the source of Illegal Robocalls. Are working implement technology that will allow tell whether or not the caller i. D. That shows unon legitimate or has been spoofed. And the mplementation ost of these technologies to protect consumers has been slow. On the positive side, were eeing a more aggressive and coordinated approach against robocalllers by the federal government. 2016, the department of justice led a federal down igation that closed five call centers in india. Ago, federal trade commissionround its law announced partners operation call equips, a major crackdown against foreign and defendants allegedly responsible for more than a consumers ls to nationwide. The federal communications has also been more active. These federal actions represent our committee has ressed for, to crack down on robocallers. Now the committee is calling for approach. Eration not only to crack down on the criminals, but also to consider solutions to de spoofing fraud in the first place. We recently have taken an step in the senate by passing a bill, of which i was a cosponsor. I hope it will be signed into law soon. Today, along with many of my introducing the ntispoofing penalties modernization act, which will on lement the provisions robocallers by doubling existing the ties, and by extending statute of limitations on spoofing. G illegal despite all of these efforts, robocalls is expected to soar. Scammers we need approaches. Gical we know from experience that the cammers are ruthless and relentless and as long as these can access our Television Network they will ontinue to flood our phones with billions of calls in search of new victims he key to defeating them is to block the Illegal Robocalls from call centers closer to their source before they can consumer. American today, well learn about new Network Level approaches with potential to ultimately stop spoofing fraud altogether. Well the technology, and be reminded of this today, we ust never forget that our purpose is to protect the notorious these scammers. Too many seniors continue to hardearned money and their Retirement Savings to con artists. Ven worse, these scammers can shatter the lives of seniors and cost families and impose a that cannot be measured in money alone. Pleased to turn to our Ranking Member, senator casey, statement. Ning thank you, chairman collins, for holding this hearing and statement. Our opening i know that many in our country are divided on range of issues, united as americans in robocalls. These for some these calls have become more than just a nuisance. Other endtists on the of the line often turn a conversation into a heist literally. They threaten our aging loved ones and they rip away their earned savings. As well hear today these also cause n terrible tragedy. The perpetrator of these crimes pursued and prosecuted to the full extent of the law and they should be designed bars. I was supposed to support resources for the department of federal trade commission to successfully ngage in two of the largest coordinated sweeps of companies thelitating these calls and criminals making them. Unfortunately even these action that is took place earlier this deterred the con artists. As one of our witnesses, sheriff pennsylvania will explain, some fraudsters only more emboldened. They rig phone lines so the number shows up, the number that on caller i. D. Appears to be the number of a local office. R sheriffs sheriff sanders and local Law Enforcement officials across the country dont take such impersonation lightly. Are requiring an investment of time and resources across the s country. Instead of focusing only on what our do best, keeping streets and our communities Law Enforcement officials must spend precious time keeping the phone lines safe. Reasons why f the im pleased to have introduced the stop or moran, senior scams act. Just recently. Bill will create another line of defense against scammers by giving bank tellers, cashiers the tools to spot a scam and prevent someone from ver handing over cash to a stranger on the phone. We hope that this bill is swiftly. Much of what well discuss today is how these crimes occur. Forget the not Important Role that both ndustry and regulators play in preventing an illegal robocall from being connected in the place. So we must make sure that the rules are in place to allow adopt and to mplement the most up to date Call Authentication and blocking technologies. That the senate recently passed an act as referred to and that the federal communications finalized new rules to help get this technology to every consumer telephone. But as well hear today we have a lot more to do. Health,tal and financial indeed, very wellbeing of our loved ones, is at stake. Hearing more to from our witnesses. We thank our witnesses, and i also look forward to working chairman collins and other colleagues to put an end to these destructive calls. You, madam chair. Thank you very much, senator casey. I also want to thank senator scott of florida for being with us today. Been a very active member of the aging committee and were happy to have him here. Well now turn to our witnesses. Our first witness is angela, who texas. S from shes the granddaughter of lake ie jones from charles, louisiana. Memory oftestifies in voice for ther and a the scores, the hundreds of fallen victimhave to eldzer fraud. ll northern to the Ranking Member to introduce our witness from the commonwealth. Im pleased to introduce sheriff Jerry Sanders from pennsylvania. Sheriff sanders served as sheriff since 2018. He previously served as a sheriffs deputy in the city of philadelphia and later retired inspector. In addition to his law background, sheriff sanders is a minister in his chief and is the chaplain of the center. Tirement as well hear from his Law Enforcement and religious leaders are not spared from getting tangled up in these robocalls. Would like to welcome the sheriffs wife, juanita, right ehind him over his right shoulder, and his chief deputy mike honin a hugh, both of whom trip to be with us right from pennsylvania, next to philadia we lforwar sheriff to hearing your testimony. You. Thank you. Ur third witness will be delaney de leoncolon. Inspector who oversees therinainvestative unit of the United States postal service. Throughout her 15 years of postal service, hes managed teams focusing on various forms of theft and Money Laundering that frequently robocalls. These finally, well be pleased to frankel. David hes a Telecommunications Expert who has worked in high erformance computer and Networking Technology since 1974. Helped to implement the trace back effort which has in sted Law Enforcement tracking down the origin of Illegal Robocalls. All for joining us, and we will begin with ms. Stanchek. Good morning. Chairman collins, Ranking Member case circumstances and other members inviting mettee for to be here today. Honored. My grandmother, Marjorie Jones, was a victim of elder fraud. There are no words to express what she meant to me and my loved and how much we all and adored her. The examples of her faith and confined to e forever be hell missed. Y grandmother was targeted and pursued nonstop by a ring of fraudsters. Individuals used to tive and cunning tactics gain her trust. D her she had won large cash prize and all she needed to and fees. The taxes i first realized my grandmother was a victim of elder fraud in i ever hadnversation with her. Phone call is very painful. She explained that she needed 6,000 wired to her as soon as possible. Er forceful tone and desperation was very upsetting. Could hear the panic in her voice and she was very, very afraid. Phone call set off many red lags and everyone grew extremely concerned about her financial situation. Single time w of a in her entire life where she ver borrowed money from an individual. My father informed me that he 8,000 the week prior, and he assured me he was was g to find out what happening. He mentioned his fears that was scamming her, but because she was so desperate and the 6,000. Ent her wanted. Than a weekied less later. T pains me to talk about my grandmothers horrific death chose to take her own life. T is extremely hard to imagine loved one committing can suicide, but she did, because preyed on her ls and on her good heart. And the last rs, chapter of her life was taken her. It is clear to us that the circumstances that led to her were caused by these criminals. After her death, we found out just how much these criminals had taken from her. Found hidden in a closet several bags full of wire had been here she sending large sums of money overseas. Visited these wire Marketing Services to talk with discovered that they had warned her that this they t legitimate and believed it was a scam. He continued to wire money but used a different location. We also discovered not only did they drain her of all the money to saves,r a lifetime but that she had taken out a reverse mortgage on her home and all of her Life Insurance. With 69 in r died her bank account. In the summer of 2016, we were notified by the department of that the individuals who committed this crime against her were caught. Ne had been extradited from costa rica and was already in the sentencing phase. I traveled from houston to to lotte, North Carolina, read my victim impact statements to the court and to finally to ns face one of the individuals who did this. Because of that statement i was to speak with former attorney general Jeff Sessions n february 2018, when he announced the elder fraud sweep. Ince then, i have been contacted by Many Americans who are facing the exact type of scam. And personally, i know two other close Family Friends that have impacted by the grandparent the medical Debt Collection scam. On behalf of my grandmother, Marjorie Jones i want to thank committee for hearing and exploring the growing and fraud lt problem of against the elderly. E live in a fast paced youth Oriented Society and elder issues are not high on the agenda. But you have the ability to show shining a rship by light on this topic. Thank you for your passion. Thank you for recognizing, as a government, as a society, and as must increase our efforts to ensure that our eniors are protected from the criminals that prey on them. Our seniors in this country to live out their lives with dignity and honor. You. K thank you very much for your moving testimony. And for your willingness to come forward and share such a painful, horrible story with us. To use youve been willing do that, im sure that you have so many around this nation, and thats a tremendous to honor the memory of your grandmother, so i thank you for and speaking out publicly, and im so sorry for family have your endured. Here. You for being sheriff sanders. Sanders chairman collins, Ranking Member casey members of the committee, im sheriff sanders jr. And i delray the sheriff of county, pennsylvania. Thank you for the opportunity to committee ore the about my offices experience c callmers using robo spoofing technologies. They experience occasional reports from citizens about robocalls fromor unknown persons. Scams vary but the most common form is the caller claims potential victim has missed jury duty and there is a warrant for their arrest. Will identify themselves as a member of the Sheriffs Office. Using a fake name. In one recent incident the of an used the name actual deputy, who went so far voicemailthe deputys greeting as their own. If the Sheriffs Office is able from a potential it im calling it back, typically results in no answer. On occasion someone will answer but once they realize the call Sheriffs Office, and were asking legitimate typically they terminate the call. The er aspect of this is call is often using spoofing technology. This is when they are able to program the actual Sheriffs Office main number to show on potential victims caller i. D. This is often how we find out about the calls. Potential victim, in most cases, people who realize omething is amiss, terminates the call and calls back using which is yed number the Actual Office number. We will tell them that this is a scam. Office does not all people that we have business with. It is either done through u. S. In most cases, in deputy. L service boy the in addition, under no circumstances will we ever ask for information over the phone ask for money or any other valuable thing to avoid arrest. On or in two separate incidents that occurred over the last several onths, professionals were targeted. The scammers convinced two of them that they were subject to missing jury duty. In one case they were able to get the victim to travel to a withdraw 3,000. Nd then on to retail establishments where she was instructed to purchase thousands of dollars in money cards. Or gift cards, and ended up mailing them all. Husband grew suspicious and looked on the sheriffs webpage, on the county but it and saw the scam, was too late. In the most recent case, a was used and they advised one of the victims, a he was old doctor that subject to arrest for not responding to a grand jury subpoena. They had him convinced enough that they had him on the phone approximately an hour, and had coaxed him all the way to a media, pennsylvania. And thats approximately 10 and 20 minutes away. And they instructed him to 6,000. W they advised him that he should answer ore phone, not communicate with anyone and to follow their instructions. His wife in the meantime grew and tried to call him repeatedly. When she could not reach him she Sheriffs Office. With that call and information, provide, we were able to contact the bank and asually intercept the victim he was parking his vehicle of the scamxecution and saved the victim thousands of dollars. In the most recent case the was approached by the chief deputy, who was in plainclothes and robbed in an unmarked car. A, the man ief first was skeptical, first approached, he man was skeptical saying had the Sheriffs Office on the phone. The scam terminated the call by he time the chief took the victims phone. Once the victim realized what had just happened, he explained concerned about his medical license, and that if he were to be arrested, that his license would be jeopardized, as well as his position as a director. Losing sight of the fact that an elaborate, this was elaborate ruse. With them keeping him on the the , running him across county and telling him not to this to anyone, et cetera, ruse. N fact, just a he was intercepted a block from the courthouse. With the building in view, but going in to verify, he was actually going to the withdraw the money. He then likely would have been federally go to a authorized retailer to purchase money or gift cards, which he then be instructed to give all pertinent information over the phone. And in some cases, to mail them. In the three most recent cases believed the scammers were able to gather personal potential on the victims, two medical rofessionals, and an architect beforehand. Most likely from the web. This enhances the scam mers convince the victim since they know much about them, legitimate. Ll is this gets the victim off balance potentialhe threat of arrest, and then offer of the fine, they opt for that to avoid arrest. Older t targets are persons who typically have Great Respect for authority, and tend be much more trusting. Circulate through the state. Well often see emails from offices in fs response, when we experience and we push out press social media notifications to warn the public, and we have a alert on the county website. Unfortunately, given the limits manpower and resources, local Law Enforcements can do little these crimes to arrest. Often trying to keep the public avoid victimization is the best we can do. That pleased to learn senator casey has introduced legislation that would help tellers, cashiers, and others about how to spot a potential scam victim and to to stop it. In this way, they would serve as nother line of defense, protecting our family, friends, and neighbors, from these criminals. Also think that more must be done by the telecommunications callers to stop these from getting through in the first place. Thank