Transcripts For CSPAN3 Google Facebook Twitter Testify Befo

Transcripts For CSPAN3 Google Facebook Twitter Testify Before Senate Intelligence 20171101

Feinsteins comments this morning. Just make a personal comment because i have been very proud and i know senator harris is, as well, to represent this Tech Community from california. But i must say i dont think you get it i think the fact that you defend your company, that what we are talking about is a cataclysmic change. What we are talking about is the beginning of cyber warfare. What we are talking about is a major foreign power with the sophistication and ability to involve themselves in a president ial election and sow conflict and discontent all over this country. We are not going to go away, gentlemen. And this is a very big deal. I went home last night with profound disappointment. I asked specific questions. I got vague answers. That just wont do. You have a huge problem on your hands and the United States is going to be the first of the countries to bring it to your attention and others are going to follow, im sure, because you bear this responsibility. You have created these platforms. And now they are being misused. And you have to be the ones to do something about it. Or we will. And this committee is intelligence. Its different from yesterday. So they are privy to different facts. And they are very potent facts. Let me go back to a couple of questions that i asked yesterday. Yesterday you testified that twitter only began to remove Voter Suppression posts that told people they could vote by texting or tweeting after you found out about them from other twitter users. These were illegal tweets waiting for users to alert twitter isnt sufficient. I will give you another chance. What is twitter doing to proactively identify illegal Voter Suppression tweets . Thank you for letting me address that. We are constantly improving not only on technology around automated accounts. Thats not enough. Also on putting people in technology on the content and the behavior and trying to make our work flows, our reporting flows more efficient and using Artificial Intelligence to prioritize things like the illegal Voter Suppression ads and other things on the platform and taking those down faster. We are Getting Better but this is a. Thats a problem. We tend oo focus on behavior behind the account. We have seen Great Strides in other areas not related to that. We are trying to take the same solution to this problem set. I asked your colleague yesterday why google didnt immediately revoke russia todays preferred status after the Intelligence Community determined and publically stated that it was a part of the russian governments efforts to interfere in our election. I was told that rt only lost its preferred status because of a, quote, drop in viewership, not because it was part of the kremlins propaganda machine. This response was deeply troubling and frankly did not answer my question. So here it is again. Why didnt google take any action regarding rt after the Intelligence Community assessment came out in january of 2017 . Let me start by responding to initial comments to ensure we take this issue very seriously. The question of Cyber Espionage is one we have been working on for years publically and privately working with other companies and on our own to identify some threats. This is one manifestation of that but not the only one. With regard we recognize concerns expressed and concerns about slanted coverage. This is a question that goes beyond the internet. Its channel is on Major Television stations, advertising in newspapers, magazines, airports, hotels and pretty much every city in the United States. We reviewed the content to see that it complies with the policies that we have against hate speech. So far we have not found violations but we continue to look beyond that we think the key to the area is transparency. If americans should have access to information for a wide variety of perspectives and should know what they are getting. We already provide information about the government funded nature. We are looking at ways to expand that to youtube and potentially other platforms. Well, as you might guess im really not satisfied with that. That has sort of been the trend of the testimony all along. I think we are in a different day now. We are at the beginning of what could be cyber war. You all as a policy matter have to really take a look at that and what role you play. I think my time is almost up. Let me try one more. A british report recently concluded that social media plat forms such as facebook, twitter and youtube failed to remove extremist material posted by banned jihaddest groups even when that material was reported. The source is the british Parliaments Home Affairs select committee. We saw a horrific attack on innocent people in new york by an individual who may have been radicalized online. We know one person who is, 75,0 hits, the major radicalizer in the United States on the internet. Im working on legislation to require Tech Companies to report known terrorist activity on their platforms to Law Enforcement and to provide Law Enforcement with civil injunction authority. So thank you, mr. Chairman. Mr. Stretch, you commented yesterday that your companys goal is bringing people together. In this case, people were brought together to foment conflict. From a computer in russia these operators can create and promote events anywhere in the United States in an attempt to tear apart our society. Im certain that our adversaries are learning from the russian activities and even watching us today. Simply put, you must do better to protect the American People and frankly all of your users from this kind of manipulation. I have my time can start now. I have one simple question from each of you. I will start with mr. Stretch and work left. The federal Election Campaign act prohibits Foreign National from spending funds in connection with any federal, state or local elections in the United States. Doesnt this law prohibit your publication of the content . Prohibit publication of the content we have seen . Does fec law apply to facebook . Certainly fec law yes applies prohibits foreign dollarsfluencing an election . Prohibits foreign actors from using really any medium including facebook to influence a u. S. Election. It applies to facebook . Yes. It applies to twitter, as well. Yes, sir. Great. The prevalence of social media use among military member whose spend so much time deployed seems a likely target for Foreign Intelligence Agency whose want to collect details on movements, deployments and other sensitive insight. Do you monitor your platforms for users in the u. S. Military are targeted in any way . Yes and i would say that that sort of Security Work really falls into the traditional cyber Security Work that we have long been focussed on. We have had a Threat Intelligence team focussed on tracking foreign actors. It is that threat that we believe has been historically been an area of focus for us on the defensive side. We have been focussed on that type of threat for years. We are also focussed on education on the other side and helping Law Enforcement and military personnel understand how to use twitter and its benefits and risks. Mr. Walker . We have been looking at Cyber Espionage for some years. We may not have visibility as to whether individual users are veterans or not. These questions are for facebook. In a blog published the chief Security Officer wrote the Company Discovered about 3,000 political ads paid through pages that likely operated out of russia. Facebook shut down these accounts on the grounds that they were inauthentic. Had these accounts not violated facebooks prohibition against fake accounts where they had been shut down . Senator, many of them would have because many of them violated other policies related to the type of content that is permitted on the platform theathianticity issue is the key. Referring to the content you surfaced earlier it pains us as a company, it pains me personally to see that we were, that our platform was abused in this way. People in this country care deeply about issues of public concern and one of the strengths of our country that people are so willing to speak freely about them. The fact that foreign actors were able to use our platform to exploit that openness is a deeply painful lesson for us and one we are focussed on learning from Going Forward. Does it trouble you that it took this committee to get you to look at the authentic nature of the users and the content . Senator, we are certainly troubled, i would say more than troubled, by the evidence of abuse of our platform during 2016. We are certainly grateful for the committees investigation and the attention you are bringing to this issue. We think it is very important. We do believe that it is a larger issue than any one company and we believe that Going Forward there are opportunities not just for us to do better but for us to Work Together to make sure we are all addressing this threat appropriately. What characteristics would indicate that an account or page is likely operated out of russia . There are a number of characteristics that can signal potential location. The most obvious one that is typically the most reliable is Location Information that is transmitted by the users browser when they access facebook. Its also the most easily manipulable. There is many other signals that similarly will suggest location but because of the way the internet is architected can also be faked. Our job is to look not just for the signals that are in plain sight but understand how they can be manipulated and look for patterns of activity that reveal efforts to abuse our matt form that are shrouded both geographically and other ways. Your Vice President of twitter stated twitter is building new tools and processes to combat automated twitter accounts or bots. What is twitters process for identifying a bot . We have a lot of data behind sort of the things you see on twitter that looks at the activity of an account. Remember, there are hundreds of millions of accounts. Activity of an account as it relates to other accounts. As we tweet our activity looks pretty normal. As an automated account tweets thousands of times an hour or logs in thousands of times a day that looks pretty suspicious. Our technology is looking for that anomaly, that differentiates normal accounts from automated accounts. But spammers and bad actors are Getting Better at making themselves look more real. What percentage of accounts on twitter are actually bots and not real people . So we do a monthly audit of this and investigation and determine that for years less than five percent of accounts are false accounts or spam. What happens to accounts on twitter that are suspended by twitter . Is there an indefinite status . Once we suspend an account they are typically terminantly banned from the platform and do work to link the accounts with new accounts that may pop up. The more we investigate and build the web of information around the signals we are seeing from these accounts the better we get at linking the accounts and stopping them before they go on the platform. My time is expired. I will ask you to submit in writing for the record twitters assessment of why independent assessments of the number of bots on twitter constantly are higher than the five percent that you have stated today. Happy to provide that for the record and address it. I also want to demonstrate but we have had testimony before this committee from representative nato that fake and bot accounts on twitter are more in the 12 to 15 . Vast number of Research Studies even if you assume ten percent you are talking 30 plus million potential accounts that can be misused and abused. This is another example of how people are kind of lured in. First ad that is pretty benign. It is an army of Jesus Facebook ad. 217,000 followers. You like that page and here is what happens. You get a series of bible quotes and other items. This ad appeared in october. And suddenly this benign site suddenly were getting these other posts, not paid ads but post posts from this organization. This message would have gone to the 217,000 followers. We have no idea how many times it was liked or shared with other individuals. We have two different examples of the types of tools. Once they are lured into what they think is a pro jesus account and then they are manipulated. I hear all of your words but i have more than a little bit of frustration that many of us on this committee have been raising this issue since the beginning of this year and our claims were frankly blown off by the leadership of your companies, dismissed. Said there is no possibility nothing like this happened. Nothing to see here. Bothers me really committed to trying to work with us to resolve this that it took until this committee continually went at you and it was july and early august when you made your first presentations. And your first presentations were less than sufficient and showed in my mind a lack of resources, a lack of commitment and a lack of genuine effort candidly your Companies Know more about americans than the United States government does. And the idea that you had no idea that this was happening strains my credibility. My first question is this. I want a yes or no answer. With ilyou commit to continue to work with this committee to provide Additional Information and additional documents as needed as we continue to explore this challenge and threat on a Going Forward basis . Yes. Absolutely. Absolutely. Next. One of the things i continue again and i will commend you here that from the friends at facebook you identified 470 accounts, 3,000 ads and most of the work has all been derivative of the initial data dump. This is a yes or no question. Do you believe that any of your companies have identified the full scope of russian active measures on your platform . Yes or no . Senator, our investigation continues. So i would have to say no certainly not with certainty. No. We are still working on this. We have done a comprehensive investigation but these are ongoing issues and we continue to investigate. Let me start again with facebook. You have identified 470 accounts from one troll farm in st. Petersburg. There have been plenty of press reports of other troll farms in russia. There have been reports of other activities that were russian controlled in Central Europe and Eastern Europe. In meetings with your leadership as you became more aware of this problem, aggressively promoted the fact that you took down 30,000 accounts around the French Elections. You say not all were russian related. Have you crosschecked those russianrelated accounts that you took down in france to see if those were active in the American Election . Senator, the 30,000 accounts that we took down the accounts that were related to russian accounts that you took down, your leadership bragged about how proactively you were in the French Election process. Did you check those accounts to see if any of them were active in the American Election . The system that ran to take down those accounts which were fake accounts of really all type and for purpose, has is now active worldwide. Have you just please answer my question. Have you reviewed the accounts you took down in france that were russian related to see if they had played any role in the American Election. I apologize. Im trying to answer the question. The answer is yes or no. I dont want a long explanation. I want to know ive been signaling this to you for some time. We wanted to make sure you would review those accounts. We wanted to make sure the 470 accounts that paid for the 3,000 ads, you said these were all accounts except for one that were paid for in rubels. Did you run those accounts to see if they were paid for with dollars or euros or other currencies. Sir, let me we have, and we yes or no. Yes, we are looking and have looked at every possible indication of russian activity in the 2016 election, and the investigation continues. That includes any evidence weve identified from the 30,000 accounts as well as a number of. All those accounts have been run to see if any of those accounts were active in the United States. I will have to come back to you on that, senator. Weve had this hearing scheduled for months. I find your answer very disappointing. On the question of we just discovered and i appreciate this, you had 80,000 views in terms of russian views on facebook. We now discovered in the last 48 hours 120,000 russian based posts on instagram. Have you done any similar analysis on those 120,000 posts . Have you done the same analysis on the 120,000 posts on instagram . Yes, we have. And how Many Americans did those touch . The data on instagram is not as complete. But the data we do have indicates that in october of 2016 the instagram posts reached an additional 16 Million People i

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