Current account switching levels dipped in first three months of 2021 29/04/2021, 12:05 am The number of current account customers ditching and switching their bank fell in the first three months of 2021 (Tim Goode/PA) The number of current account customers ditching and switching their bank fell in the first three months of 2021. A total of 137,976 switches took place in the first quarter of 2021, according to figures from the Current Account Switch Service (Cass). This marked a 51,297 fall compared with the final quarter of 2020 (189,273) – a time when social distancing measures were relaxed for many people and current account providers started re-introducing switching incentives to the market, Cass said.