. . . . . .  BRAND NEW VACANCY  . . . . . . . . . Our client is the areaâs authorised Service-Centre for a well-known, prestige, European HGV and LCV manufacturer. They now seek an experienced CUSTOMER SERVICE ADVISOR to join their front-of-house team. Your daily activities will include: Taking service and repair bookings via all mediums whist controlling the workshop diary Loading work onto the internal IT management system Liaising closely with Workshop Control and the Depot Manager over all customer bookings and requirements Keeping individual customers, and fleet-operators, updated with work-in-progress Up selling any additional work identified as required Invoicing or allocating to accounts  ESSENTIAL REQUIREMENTS To be considered you must have front-of-house experience in a car or commercial vehicle environment. You will possess a professional face to face/telephone manner, good IT skills and be familiar with automotive Dealer Management Systems (DMS). Delivering a first-class customer experience is of paramount importance.