Customer service is 'completely transformed' by AI, says Int

Customer service is 'completely transformed' by AI, says Intercom's product chief

Intercom launches Fin AI Copilot, the second step in its strategy to reinvent itself and transform customer service and support with an 'AI-first' approach.

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Eoghan Mccabe , Paul Adams , , Chief Product Officer , Machine Learning Powered , Resolution Bot , Large Language Model Based ,

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