Danske's Customer Flight Exposes the Long-Term Cost of a Sca

Danske's Customer Flight Exposes the Long-Term Cost of a Scandal


Frances Schwartzkopff, Bloomberg News
Pedestrians pass a Danske Bank A/S bank branch in Aalborg, Denmark, on Monday, Sept. 14, 2020. Denmark is re-introducing a number of coronavirus-related restrictions following the worst spike in infections since the height of the pandemic. Photographer: Cathrine Ertmann/Bloomberg
, Bloomberg
(Bloomberg) -- Three years after the world learned of Danske Bank A/S’s central role in one of Europe’s biggest money-laundering scandals, the cost of that stunning failure of governance is still palpable.
Denmark’s biggest bank, once among the Nordic region’s most reputable companies, has yet to fully resurrect itself from a dirty money affair that’s made it the target of ongoing criminal investigations in the U.S. and Europe. Corporate and business clients have moved past the scandal. But when it comes to the bank’s retail customers, Danske’s chief executive says it’s still suffering from “reputational issues.”

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