Demi Lovato Slams Frozen Yogurt Shop For 'Triggering' Products, Critics Push Back After the singer complained about sugar-free treats at The Bigg Chill, the company responded that those items were for customers with dietary restrictions. Demi Lovato started a social media war with a beloved frozen yogurt shop over the weekend, prompting many people to call her out for misusing her huge platform. The pop star took a stand against The Bigg Chill in Los Angeles, slamming the store on her Instagram page for carrying sugar-free options. Lovato said seeing the products was “triggering and awful” for her, as she is in recovery from an eating disorder.