Denver says program that diverts certain 911 calls from police to counselors has been a 'success' The City of Denver is reporting the results of the first six months of its STAR (Support Team Assisted Response) Program. and last updated 2021-02-12 14:25:07-05 DENVER â The City of Denver is reporting the results of the first six months of its STAR (Support Team Assisted Response) Program. The pilot program launched in June 2020 and is meant to divert certain emergency dispatch calls away from the Denver Police Department. Instead, when dispatch receives a call involving mental health, medical care, or non-criminal activities, an unmarked van carrying a mental health professional and paramedic is dispatched to that location.