you can get access to better treatment because it's easier for everybody to find out what's wrong, what you've done before and what worked and hasn't. that clearly saves money because it creates greater efficiency, and a lot of people say it's just a whole lot safer. paper copies are at risk for fire and water damage and, frankly, for theft and anybody going up and stealing it. there aren't passports for a paper file. here are the cons of this. privacy concerns. a whole lot of personal private information all online, and if somebody does hack it, they can get to it. here's a big one. a lack of standardization. different doctors' offices and hospitals have different systems to get their information online, and it's hard to make those all talk to each other. and, of course, those security concerns that i just talked about. let's have a bigger discussion about this. i want to bring in stan crotchly, he's with indiana university center for strategic health information provisioning, boy, that's a mouthful, and minisha, with the federal trade commission, an associate