>> will it come after this weekend? will this be it? >> i don't know. i do know that they are working very hard to get the well killed and when it is killed i believe they will be a big sigh of relief to move on to the next phase of this cleanup. >> you are in charge of the claims process. you have personally promised that the company is going to "make this right." you are going to reimburse all legitimate claims. according to our reporting, you are requiring more documentation these days. you have announced that there will be no more "good faith payments" until after july. so is this the way to make it right? >> well, let me tell you. let me say something about july. i want you to be clear. we're playing all claims in july. we're not suspending claims in july. the claims process is continuing to run in july as it has run in may and june. we're going to pay all legitimate claims. we have been going through great lengths to make documentation as straightforward as possible. for example, if a person has a