it like for you hearing lynsey describe what she went through? >> i mean, it's tough. you know, you have to -- this is the job we do. i mean, i think they were all lucky, the four of them, that they got out alive. they're all strong people and this was very tough on them. you can clearly see that. and it is disturbing and i will spend time with her and i'm here for her. you know, they went through things that nobody should ever have to go through. it's difficult to process it. >> when they got to tripoli and were handed to what they believe were military intelligence, they were able to make phone calls. what was that like for you? >> it was very short, five to seven minutes but it was very assuring and it was in the middle of the night. steve called and we spoke briefly and he sounded okay and he assured me over and over again that they were safe and uninjured and unharmed. that was very comforting. one of the things that he told