and misunderstandings, more than a year, that includes decades of e-mails from hillary clinton's campaign chairman john podesta's personal e-mail being hacked because of a phishing scam and typo. the article is a remarkable read in which for the first time key players targeted in the hack agreed to tell their stories. joining me, "the new york times" investigative reporter eric lipton. as i said, i've read this just it boggles the mind, the fact that first of all, and i still can't believe this, an fbi agent called up the dnc basically gets forwarded to tech support, not even an employee, but like a contractor, and the contractor is talking to this fbi agent, but isn't convinced that person's an actual fbi agent. >> it's extraordinary, and we realize that individual decisions have real consequences and mistakes have real consequences and history can change because of the tech guy that gets the call that comes into the switchboard, gets passed to the help desk, goes to the tech guy, he doesn't believe it's an fbi agent.