i'll always remember the day after christmas 1996. the jux pa ju the juxtaposition of the crime scene tape and the oversized candy canes straddling the sidewalk. >> it was noon. six hours had passed since patsy ramsey had called 911. their little girl, jonbenet, was still missing. police combed the house, trying to figure out how an intruder could have gotten in. one possibility? an open window in the basement, but that with us dismissed quickly. >> the window well had cobwebs on it. you can't go through cobwebs without disturbing them. >> officers examined the ransom note and tapped the phone. >> the kidnapping note said, i'm going to call you between 8:00 and 10:00. >> as the deadline came and