and she -- still wasn't able to articulate that was a safe way to get out. there were some passengers that had gotten to that doorway, they looked in and i asked, i said is that an exit. and they said no, it's not. at that point you know we all had to make the terrifying decision of are we going to go in through a one way in, one way out supply closet? would it end up being? or are we going to make a run for it through the terminal and try to find a known exit. and at the end of the day, it seemed to be based on where we could hear the proximity of the shooting coming from, it seemed to us that he was shooting upstairs in the ticketing or right outside. and so we all made the choice to go into the storage closet and huddle up. >> that is a choice that no one ever wants to make. so as you're huddled up in that room hiding, and you're hearing presumably the gunshots, what is going through your mind, what was that like? >> the first thing i did was i