necessarily just 20 and blond and had a small role. but women who had substantial roles. ♪ thank you for being a friend ♪ traveled down the road and back again ♪ >> it was unpredictable that an audience, a young audience, a not so young audience and lots in between, could relate to those older ladies. >> ma, you couldn't see, why didn't you call me to come get you. >> i tried to. every time i put in a dime and dialed, a condom popped out. i got five in my pocket. here, dorothy. a lifetime supply. >> she was recently named as one of television's most gifted creative writers. when you look back at the past women's role models on tv, it's easy to see susan harris' impact. >> susan harris was the greatest