they blew it here. it is totally unacceptable. i listened in on that press conference. and they don't quite understand how bad this was to the extent that one person was in a position to make a human error and send more than a million and a half people into a tail spin and it took 38 minutes to correct, there is just no excuse for that. i'm a pretty even keeled guy, but i'm quite angry. >> and we heard from vern miyagi, administrator of the hawaii emergency agency in that news conference, and he does say i take responsibility, this is on my watch. and here is how they explain what happened. they said they were going through the normal shift change procedures and somebody simple pli pu ly pushed the wrong button. and when asked why it took so long to follow up, they said we don't know, we're investigating. does he get credit for taking responsibility at least?