main menu oh, ok. robot. press "1". i'm sorry, "zero" is not an option. representative. please say the name of your second pet. rocknar. incorrect. your call is important to us. we'll be with you shortly. hello, this is daniel in billing. oh, hey, yes! hello, daniel! can you hold please? no, please! main menu. calling customer service is the worst. so t-mobile just made it better. no bots, no bounci, no bs. i love you guys. we get that a lot.