but i know the importance of having time to do what you love. at comcast we know our customers' time is valuable. that's why we have 2-hour appointment windows, including nights and weekends. so you can do more of what you love. my name is tito, and i'm a tech-house manager at comcast. we're working to make things simple, easy and awesome. so i was struck in your book, you attracted the attention of "60 minutes." morely safer sbruintroduced youd he said, are you going to run for president someday. >> do you want to be president of the united states? >> no. i -- that's such a crazy question at a time like this.