my mortgage servicer, and over an eight month period where i was really trying hard to preserve my near-perfect credit rating, i found out that there were four financial institutions that all seemed to be somehow either own or were entitled to enforce the note of mortgage. and my essential question was if i paid this off, if i was able to borrow the money to pay off the entire prom share note, where would i get the satisfaction from, and four financial institutions were raising their hand and saying, oh, pay us, and we'll see it's satisfied. we found that the satisfactions of mortgage all appeared to be improper or of dubious authenticity. jenna: and, michael, was that a similar experience for you too? >> yeah. i started helping out a family member back in 2008 when the escrows were adjusted for the servicing mistakes, and i had noticed in the public records of