today's take charge consumer protection segment, with we look at how you can find the best deals on fares. joining us to do that director of the consumer travel alliance. good to see you again charlie. >> good to see you too. >> i got a deal recently when i went on. a lot of people can't, i bob know why, maybe i just got in, in time this is a recent phenomenon? how do you shop smart? >> it is not such a recent phenomenon. getting a deal is a function of first looking at several sites. you can go to travel agents there are great ones out there who can find you good deals. if you are a do-it-yourself person don't just go to one website they all have different prices. >> what is the best one? >> you never know. it depends on what kind of deals they have. make shirt you check multiple sites. -- make sure you check multiple sites if you want to go to an online travel agent