difficult road i believe they will make it and i believe the community has also shown itself to be strock and resilient. and one that will. >> strong and resilient? >> yes. >> it's a very big burden. i have to leave it there, rachel. the audio on your phone call a little muddled. i wish you the best and i called you rachel. beth, i wish you the best. our condolences for the loss of your rachel in 1999. i hope life has been more, i don't know, redemptive -- i don't even know the word i want. has helped you heal. time has helped you heal this awful wound but thank you for being with me. what happened here in newtown, connecticut was a godless act, regardless of your religion, or your lack of religion. we are all united in our desire to heal the wounds of those who suffered most. egregiously here. we will talk to someone who is helping heal those wounds after this. [ male announcer ] we all make bad decisions.