we replaced people with a machine.r, what? customers didn't like it. so why do banks do it? hello? hello?! if your bank doesn't let you talk to a real person 24/7, you need an ally. hello? ally bank. your money needs an ally. >> mcdonald's wasting no time saluting the cleveland kidnap victims and the guy who helped rescue them. now the maker of the big mac finding itself at the center of a big controversy. fox business network's lauren