instructors and volunteers take extra time to translate high-tech concepts into terms relevant to this generation. >> when we talk about podcasting, we really say, okay, go back to the '40s when what we had primarily was radio, and you'd turn the radio on and listen to a radio show. that's exactly what podcasting is. >> reporter: technology like this has become so common place, it often arrives in the box without any instructions. that's fine if you've grown up with it, but if you're unfamiliar wit, it's always good to have a little help. back to you. heather: i'm tweeting my dad during the show today. always do it with him. my mom, on the other hand, is a different story. [laughter] jonathan serrie, thank you. >> reporter: my pleasure. leland: all right, tweet about this: new airline changes to airline and hotel loyalty programs have a lot of folks feeling like they're getting the bad end of a really bad deal. an expert will tell you how to fight back just as you book all
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