want consumers to know that hiring contractors who display license numbers on their trucks or ads doesn't guarantee smooth sailing. >> this gentleman believed you were a licensed contractor. that's a felony. >> the numbers may be expired, borrowed, or simply fake. >> pickering is a bad contractor. >> retired marine bob morgan says for some contracting is a business without honor. >> he's an insult to the very expression of the word contractor. >> sacramento retirees bob and elena morgan say nine years ago they hired roy pickering of above-all heating. >> my life and my husband's life was in danger. it was a fire hazard. >> after improperly installing the unit pickering took off and the morgans lived without heat for an entire winter. >> and we all huddled in the family room next to the fireplace. we had no heating anywhere in