>> finally shauna's grandmother was allowed access to the traumatized girl but shauna was to terrified to tell officials anything. >> she begged shauna, "please, tell grand mark you've got to talk to grandma." >> no, grandma, they'll kill you, they'll kill all of us, no, grandma, no." she refused to talk for about three hours. >> the hospital sometimes treated shauna more like a drug addict than a rape victim and so did the police, they say. >> "well, we'll investigate this but she's going to have to be in the room alone, her parents can't be there." and brad said, "that's fine, what about a rape counselor?" "nope. we're interviewing her alone or we're not interviewing her at all." well, you know what? after everything she'd been through, i wouldn't let nobody interview her unless i was there, or my husband was there, or brad was there. >> reporter: shauna's medical records outlined the resulting wound and infection the 16-year-old suffered after three days of sexual abuse.