at ticket master and the site is down. this is a scaleability problem for the internet. it's almost impossible to launch any kind of web tool or online property that's going to be able to scale to the massive amount of people on day one and at the same time just have it work in a normal way for everybody the rest of the time. a great example, the first day you can preorder a new iphone, try going to the at&t website, it's not going to work for you. even better example, grand theft auto 5, made a billion dollars and when they turned on the online service, it didn't work for weeks. it's almost impossible to scale up like that quickly for that first day rush. >> i spent hours online trying to get grand theft auto -- >> ari will make fun of facebook but he was throwing a tantrum in the office it went down. >> you saw me, i was freaking out. i could hear him screaming in