>> the more you rub, the more it's going to burn. >> oh, really? now you tell me. >> as far as cell extractions go, smith's was fairly routine. it was a different story at the spring creek correctional center in alaska. >> [ bleep ]. >> prisoner demonstrated aggressive agitated behavior by using abusive language and continually banging on his cell walls causing injury to his hands and wrists. >> when spring creek's extraction team was called to remove steven blevins from his cell, he was in a state of rage and had been pounding the walls with his bare fists for over an hour. >> [ bleep ]. come on. come on. come on. >> but when we first met blevins, he was in a much calmer state, as he told us how mental illness led to murder.