intersection. my split-second decision, the moment i felt the car stop at the stop sign, i got out. >> since desiree is recording while in the car, she calls police when she gets out. [ bleep ] but desiree said the police declined to take action. saying the incident is not an abduction but a misunderstanding over a service. desiree does send her video to the ride share company and they fire the driver. although most rideshares work out fine, it's important to be aware. remember the following split-second tips. call 911, pin and share your location on your cell phone, don't try to physically interfere with the driver. keep a nearby window open and exit the vehicle the moment the car stops. >> just reliving that scary situation is tough. just thinking that it could have gone completely wrong -- i'm tearing up. i'm sorry. you just never know.