Now, as more businesses return to somewhat-normal operation, some establishments are getting hit with record-low staff numbers. Billy Giordano is the co-founder of StaffedUp, an applicant tracking system that helps business owners find applicants out of a pool of submissions, rather than waiting for individual prospects. He says the pandemic has brought new challenges to his business. "We've really been working diligently to help people hire and staff as much possible, and honestly we're busier than we ever have been just because more people and more companies are really struggling to hire," Giordano said. Giordano, who is also the co-founder of Room 38, pointed out the biggest issue faced by Columbia's hospitality industry.