eBook Preview: Small business trends, challenges and insights for the year ahead Each year SmartCompany conducts a Reader Survey to check in and see how the small business community is tracking. Even more so in 2020, we wanted to take stock of our readers’ wants and needs. We’ve created an eBook as a guide to our Reader Survey results. This eBook will cover some of the biggest trends and challenges for small businesses this year, alongside some predictions for how to make the most of 2021. Read on for a sneak peak of what we learned from the survey. Growth over exit: SMEs remain optimistic and resolute