KIRK HARGREAVES/Stuff Aranui home owner Dot Boyd, 85, finally got some attention from EQC when her case was highlighted in Parliament. EQC has been a byword for incompetence and chaos for most of the 10 years after the Canterbury earthquakes. Under a new board, new rules and a new chief executive, a chastened EQC hopes to do better in the next major catastrophe. MARTIN VAN BEYNEN reports. The Earthquake Commission’s annual report was off to the printers when there was a sudden development. On September 4, 2010, Canterbury was hit by a magnitude 7.1 earthquake causing widespread and profound damage to structures and land.