Press Release – Office of the Ombudsman The Ministry of Health needs to urgently improve its oversight of services for people with an intellectual disability and high and complex needs, says Chief Ombudsman Peter Boshier. Mr Boshier today released Oversight , his investigation report into … The Ministry of Health needs to urgently improve its oversight of services for people with an intellectual disability and high and complex needs, says Chief Ombudsman Peter Boshier. Mr Boshier today released Oversight, his investigation report into the Ministry of Health’s oversight of the High and Complex Framework. “The Framework is a network of hospital and community services for people with an intellectual disability in secure or supervised care. As steward, or kaitiaki, of New Zealand’s health and disability system, the Ministry is responsible for ensuring the Framework can deliver the services it’s designed to”, Mr Boshier says.