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Executive summary In late 2018, I became increasingly concerned about a continuing shortage of specialised hospital accommodation for people with an intellectual disability requiring secure care and rehabilitation, and about the conditions in which some of these people were being detained. I made further enquiries and was alerted to a range of problems with the operation of the High and Complex Framework (the Framework). This is a network of services to support people who are either subject to the Intellectual Disability (Compulsory Care and Rehabilitation) Act 2003 (IDCCR Act) or who have sp...

The Ombudsman has been investigating the High and Complex Framework since early 2019. The investigation centred primarily on the shortage of specialist hospital accommodation and the conditions in which some people are being accommodated. “We accept the Ombudsman’s recommendations in this report,” says the Ministry’s Director-General of Health, Dr Ashley Bloomfield. “It’s been important to the Ministry to cooperate with this investigation and assist where we can. “We’ve taken time to review this report and the Ombudsman’s recommendations. The Ministry has always been committ...

Press Release – Ministry of Health The Ministry of Health welcomes recommendations made by the Chief Ombudsman in a report around the care available for people with an intellectual disability. The Ombudsman has been investigating the High and Complex Framework since early 2019. … The Ministry of Health welcomes recommendations made by the Chief Ombudsman in a report around the care available for people with an intellectual disability. The Ombudsman has been investigating the High and Complex Framework since early 2019. The investigation centred primarily on the shortage of specialist hos...

Press Release – Office of the Ombudsman The Ministry of Health needs to urgently improve its oversight of services for people with an intellectual disability and high and complex needs, says Chief Ombudsman Peter Boshier. Mr Boshier today released Oversight , his investigation report into … The Ministry of Health needs to urgently improve its oversight of services for people with an intellectual disability and high and complex needs, says Chief Ombudsman Peter Boshier. Mr Boshier today released Oversight, his investigation report into the Ministry of Health’s oversight of the High and ...