Huntley Mitchell 22 Feb 2021 Liquidators of collapsed online travel agency Fly365 have recommended creditors seeking customer refunds contact their flight provider directly. In an update issued to creditors earlier this month, joint liquidator Ian Niccol of Aston Chace Group said that, following a “thorough” examination of the available resources, likely costs and legal implications, a court application seeking permission to directly facilitate creditor refunds “would be unlikely to succeed”. For inquiries relating to refund/credit entitlements requested on or after 20 February 2020 (the date that Fly365 was liquidated), Niccol recommended creditors directly refer to their flight provider, with refunds to be remitted directly to the customer.