Insurance Post Wayman, pictured, has spent 22 years at the FOS and succeeded Natalie Ceeney as chief ombudsman and CEO in July 2013, having previously been the service’s principal ombudsman and legal director. She Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content. To access these options, along with all other subscription benefits, please contact [email protected] or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe You are currently unable to print this content. Please contact [email protected] to find out more. You are currently unable to copy this content. Please contact [email protected] to find out more.