Frost & Sullivan Recognizes Teleperformance as Innovation Leader in the Australia Customer Experience Outsourcing Services Market USA - English Share this article Teleperformance implements strategies that optimize CX and business processes by combining high-tech and human-touch designs SANTA CLARA, Calif., Jan. 18, 2021 /PRNewswire/ -- Frost & Sullivan has identified Teleperformance as a leader in the Frost Radar™: Australia Customer Experience Outsourcing Services Market. Teleperformance's flagship TAP™ (Technology, Analytics, Process) framework infuses innovation with its client program. It combines high-tech and human touches, differentiating the company from its competitors and delivering global, integrated, digital, omnichannel, multilingual, and multi-market offerings. Frost & Sullivan Recognizes Teleperformance as Innovation Leader in the Australia Customer Experience Outsourcing Services Market